What are your order minimums?
Our order minimums are as follows:
Screen Printing: $195 (this is roughly 10 to 12 one colour, one print area tees)
Embroidery: $150, no less than 10 items
Digital Printing: no minimum (white/light cotton only)
Tea Towels:
- Digital print, no minimum
- Screen print, $195 minimum
Do you print samples?
Screen Printing
Screen printing requires a full setup for each design and colour, including creating custom screens, mixing inks, and press setup. This process is time-consuming and has a significant upfront cost, even for a single item. Because of this, producing one-off or small-run samples isn’t practical.
That said, we’re always happy to help you feel confident in your order. We can provide detailed mockups, ink colour guidance, photos of past work, or recommend alternative methods (such as DTG or DTF) if a physical sample is essential before committing to a full run.
Embroidery
Embroidery requires a full setup for each design, including digitizing the artwork and machine setup. This process takes time and like screen printing ,has upfront costs, even for a single piece. Because of this, producing one-off embroidered samples isn’t practical (or will be quite expensive).
To help you order with confidence, we provide detailed digital proofs, thread colour guidance, and examples of previous embroidery work. This ensures you know exactly what to expect before your order goes into production.
Digital Printing
We can absolutely print samples for both DTF and DTG printing. These methods are great for very small or one-off orders as we have no minimum charges or setup fees. Keep in mind that while are can digitally print a sample of your artwork, if the end product is to be screen printed, the samples will not be comparable as these methods look and feel very different.
How do I place and order?
Use our new and improved contact form. If you're unsure what printing option is best for you, make sure to give our comparisons a thorough read.
What are your artwork requirements?
Ideally, we receive your artwork in a vector-based format, fonts
outlined, sized as you would like it printed. We can accept Adobe
Illustrator files (.ai), Photoshop files (.psd), or editable PDF files
(.pdf).
Screen Printing: vector file with any fonts outlined is required
Digital Printing: minimum 300 DPI jpeg, .png or .tiff file
If your artwork isn’t in one of the formats listed above, we offer 15
minutes complimentary design consulting to discuss realistic
possibilities and any file conversion options.
We charge any additional design consulting services at a rate of $45/hour thereafter.
What materials can you print on?
We print a variety of textiles (tea towels, tote bags, t-shirts) as well as on paper and other materials. Take a look at what we print to see our work – we love a challenge!
Return policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Shipping
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
I'm in a rush! Can you fit me in?
Our turn around time is typically 10-15 business days once your mock-up is approved.
If you need it before that, please let us know. We try our best to accommodate rush orders, but we are a small business and cannot always meet tight deadlines.
Rush fees start at $95.
Can I pet your dog?
Yes! Violet, our shop dog loves to meet new people. When visiting our physical location, please be mindful you may be greeted by her! ❤️
Still have questions?
Please email us at info@thehiveprinting.com
We'd be happy to assist! Please note: We are a small business, during busier times, we may take up to 48 hours to respond. Thanks for your understanding!