Order Processing Time

• Most orders ship within 5 to 7 days of your purchase (*business days exclude weekends and holidays). Please see below for delivery times once items are shipped.
• During high-volume periods shipping may be delayed by 1-2 business days.

• Contact us if you have any questions about when your order will ship.

Canadian Shipping 

• FREE shipping on all domestic orders over $100 CAD. Orders will arrive within 4 to 6 business days from the ship date.
• $10 Flat Rate shipping for orders under $100 CAD within the province of British Columbia and Canada
• FREE local pickup for residents in the Great Vancouver, BC area. You will be contacted when your order is ready for pick up.

• **Business days exclude weekends and holidays.

U.S Shipping

• FREE shipping on all international orders $150 plus $15 flat-rate shipping for international orders less than $75. Orders will arrive within 2-3 weeks from the ship date.

• **Duties and taxes may apply and will be collected by the shipping carrier upon delivery. These fees are determined by your local government and are separate from any shipping fees paid.

Returns & Exchanges

• We offer returns & exchanges on all Canadian domestic orders when claimed within 14 days of your order being delivered.
• For international orders, we’ll refund your order if you cover the return shipping cost within the same 14 day window. Unfortunately, we can’t offer free returns or exchanges for store credit on international orders at this time.
• Items marked “FINAL SALE” are not eligible for return or exchange.